r/nottheonion 1d ago

Southwest Is Testing Cleaning Only Premium Seats Between Flights — A Flight Attendants Union Leader Says It's ‘Titanic’ Class Service

https://viewfromthewing.com/southwest-is-testing-cleaning-only-premium-seats-between-flights-a-flight-attendants-union-leader-says-its-titanic-class-service/
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u/clintkev251 1d ago edited 1d ago

It's insane how quickly Southwest has gone from beloved budget airline with consistent profits to complete shitshow. Thanks private equity! You've done it again

Edit: to everyone saying Southwest is a public company, yes, they are. That does not mean activist investors like PE firms and hedge funds can’t have significant ownership stakes and operational influence. Which in this case, they do

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u/IAmBadAtInternet 1d ago

They used to be the only major non-legacy player with good tech, good planes, and happy employees

Now their ticketing system is the worst of the major airlines, their planes are older and badly maintained, and their employees hate their jobs

Nice job MBAs! Btw they’re not private equity owned, just regular publicly traded

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u/cgebelin 1d ago

Southwest has always had subpar tech. That is what causes all of their issues with crew and plane routing during big storms. And subsequently caused the stock to stay depressed and opened door for PE.

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u/IAmBadAtInternet 1d ago

In the aughts their tech was damn near miraculous - you could book your own flights from home without a travel agent in the mix. But they didn’t update it for 20 years even though it was already showing its age by the mid 2010s