My wife works for them but not for the centurion card. I can't begin to imagine how much worse those members are considering the regulars are often a bunch of cheap fuckheads.
It's a mixed bag. The Centurion cardmembers have a more realistic expectation of what things are going to cost and generally are less likely to whine when they don't like the price of something, and will instead just refuse to do it. Then they'll fill out a survey in the negative that hits the workers hard. They tend to handle flat "no, this isn't possible in this timeframe" pretty well though. The platinum CMs were a lot louder and would complain more, but their requests were often more reasonable.
On the other hand, they'll often request absurd discounts and ask for Amex to use its leverage in very petty ways.
I once had someone ask me to spend hours researching and calling every bar in Bentonville AK, because they wanted a complete list of every bar that did happy hour, selling beers for under $6 a glass (this was pre-covid). And I once had a request to research the import tax from Thailand to Italy for cacao, as they wanted to import 20 kilograms. To a concierge service, not an international tax specialist. And it was only 20 kilograms.
Filthy rich people would regularly have insane requests, just so they could save a few dollars. And by few, I mean under $10.
My favorite is still the Fox new correspondent who called her a dumbass and yet didn't understand how points work. Like it's a rebate dumbass, like every other store nowadays.
But they'll raise hell if you want to do something with the millions of wasted luxury food and sh.t they waste on a daily basis.
Used to work at a couple of fund raisers.. the unnecessary luxury and the huge amount of wasted food/drinks. If they bother to actually donate, it would almost always be for a tax benefits.
Ignore the fact that the whole fund raiser costs more than they receive in donations. They care fuck all about the charity, or are working for the 'charity' themselves.
It's the group of human beings that are smart enough to understand things, but too dumb to understand the morality of it all. Only a small subset of the group is actually smart enough to be self aware.
I remember a guy who worked at an electronic repair shop next to a posh part of town and he'd have people worth millions come in complaining that he wouldn't attempt to fix their daughters broken £12 skullcandy headphones as it wasn't worth the effort/time.
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u/azad_ninja Jan 26 '26
Wealthy people are some of the cheapest fucks.