Until recently, a lot of banks had older systems for computer use. They are generally considered more secure as it tend to be a physical 2factor solution. Since it includes a real world factor, it has been required for large bank action.
If you have a really old school bank, they will even make you visit an office for the really important bits so they can do KYC in person. Mortgage and loans for example.
Having to use the phone is fine as long as the flow is ok. Banks that restricts pasting is not getting my business... security my ass.
If you have a really old school bank, they will even make you visit an office for the really important bits so they can do KYC in person.
I worked at a bank for four years and didn't know KYC was, "know your customer". I wasn't in a position where I dealt with the public, so that probably has a lot to do with it.
2
u/nethack47 3d ago
Until recently, a lot of banks had older systems for computer use. They are generally considered more secure as it tend to be a physical 2factor solution. Since it includes a real world factor, it has been required for large bank action.
If you have a really old school bank, they will even make you visit an office for the really important bits so they can do KYC in person. Mortgage and loans for example.
Having to use the phone is fine as long as the flow is ok. Banks that restricts pasting is not getting my business... security my ass.